Support While You Study
Montford International College provides academic and personal support to help you progress through your course. Core support services are provided at no additional cost.
What Support Is Available
Academic Support
- ✓ Help from your trainers and assessors with course content and assessments
- ✓ Language, literacy, numeracy and digital (LLND) support, identified through your pre-training review
- ✓ Study skills help and additional tutoring where you need it
- ✓ Monitoring of your course progress, with early support if you are falling behind
Personal and Wellbeing Support
- ✓ A Student Support Officer as your main point of contact
- ✓ Referrals to counselling, health and mental health services
- ✓ Help adjusting to study and life in Australia
- ✓ Support and follow-up if a critical incident affects you
Information and Referrals
- ✓ Referrals to legal services
- ✓ Information on your rights at work, and referral to the Fair Work Ombudsman
- ✓ Emergency contacts, health services and personal safety information
- ✓ How attendance and course progress relate to your student visa conditions. For visa advice, contact the Department of Home Affairs or a registered migration agent.
Students with Disability
- ✓ Reasonable adjustments to training and assessment. See our Diversity, Inclusion and Disability Policy.
New International Students
- ✓ Pre-arrival information and the Student Handbook
- ✓ An orientation session at the start of your course, where you meet your Student Support Officer
- ✓ Airport pickup and accommodation information
How to Access Support
Visit the Student Support Officer on campus during business hours, or contact us:
Email: [email protected]
Phone: +61 3 7048 4870
We aim to respond to support requests within 2 business days. In an emergency, call 000.
More Information
Read our Student Support and Wellbeing Policy. If you are not satisfied with the support you receive, you can use our Complaints and Appeals Policy.